Frequently Asked Questions — Senty M&E Platform
General
What is Senty?
Senty is an enterprise multi-tenant Monitoring & Evaluation (M&E) SaaS platform built by Microflex Limited in Abuja, Nigeria. It helps organisations track programme beneficiaries, disbursements, milestones, and performance indicators across multiple states and result areas.
Who is Senty designed for?
Senty is built for government agencies, international development organisations, NGOs, and any institution running programmes that require monitoring and evaluation. It's particularly suited for multi-state, multi-component programmes common in Nigeria and across Africa.
Where is Senty based?
Senty is a product of Microflex Limited, headquartered in Abuja, Federal Capital Territory, Nigeria. We serve organisations across all 36 states of Nigeria and the FCT.
Is Senty available in Nigeria?
Yes! Senty is built in Nigeria, for Nigeria. We support all 36+1 states and integrate with NASSCO's National Social Register for NIN verification.
Features
What modules does Senty include?
Senty includes 16 modules: Dashboard & Analytics, Beneficiary Management, Disbursement Tracking, State Performance, DLI Tracking, Remote Monitoring, Milestones & Gantt Chart, Report Submissions, IVA/TPM Verification, Cross-Cutting Issues, Evidence Vault, Audit Trail, Eni Intelligence (AI), ESMP Safeguards, and Document Management.
Does Senty work offline?
Yes. Senty is a Progressive Web App (PWA) with offline-first architecture. Field workers can collect data without internet and sync when connectivity is restored.
What is Eni Intelligence?
Eni Intelligence is Senty's built-in AI assistant powered by OpenAI and Google Gemini. It can analyse programme data, generate reports, and extract text from documents using OCR.
Technical
Is my data secure?
Yes. Senty uses tenant-level data isolation, PostgreSQL with encrypted connections, bcrypt password hashing, and tamper-proof audit trails with cryptographic chaining.
Can I use my own domain?
Yes. Each tenant can configure custom domains with automatic SSL provisioning.
Pricing
How much does Senty cost?
Senty offers flexible pricing: Free tier (up to 50 users, 100K beneficiaries), Professional (expanded limits), and Enterprise (unlimited with custom SLAs). Contact us for details.
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